Quality products are the corner-stone of our company. To assure this, we established a quality system based on DNV ISO9001 / ISO14001 / TS16949 / ISO13485 standards( we obtained  Four International Quality Management System Certification).  This system includes procedures and controls that require the involvement of sales, engineering, service, purchasing, shipping, receiving and management. We strive to achieve “Success through customer satisfaction and continuous improvement.”  We are proud of our achievements and our product quality.

We established  internal Control chart and sheet for the quality standard, which processing control to product development and manufacturing. Quality problem analysis and solve in project, quickly response to customer.Factors such as Component selection, placement,service access, and upgrade considerations all  are methodically anticipated, rather than corrected. The entire prototype fabrication and production facility is under one roof ensuring end to end process control. All manufacturing and component provides on-demand quality records, accurate service. Full range of warranty and service plans to meet any deployment need.

Each unit tested on 48 hours points to ensure that each component is working prior shipping

Quality test report shipped with each kiosk signed off by a RHL engineer to ensure paperwork trial for test reports

Each unit tested for 12 hours prior shipment

Rhineland believes that our success depends on your satisfaction with our products.

Service & Support

Rhineland offers the most comprehensive service and support program of any terminal & Gambling Machine, Slot Machine, Betting Terminal and Signage Digital.

Warranty &  RMA claims

Rhineland Incorporated offers a warranty on all parts for breakdown of warranty periods please refer to warranties section described in RHL terms and conditions.